Articles in Peer-Reviewed Journals:
Managing Relationships Between Restaurants and Food Delivery Platforms: Conflict, Contracts, and Coordination, with Pnina Feldman and Robert Swinney. (2022) Management Science (Articles in Advance) (preprint).
Strategic Open Routing in Service Networks, with Alessandro Arlotto and Yehua Wei. (2019) Management Science 65(2):735-750 (preprint).
Winner, 2019 MSOM Service Management SIG Best Paper Award
Finalist, 2016 MSOM Student Paper Competition
Papers Under Review/Revision:
Ownership and Rental Utilities in Rent-to-Own Businesses: A Modular Estimation Framework and Renter Decision Models, with Milad Armaghan, Metin Cakanyildirim, Dan Glasky, and Divakar Rajamani (submitted)
Finalist, 2021 IBM Best Student Paper Award (entrant: Milad Armaghan)
Service Networks with Open Routing and Procedurally Rational Customers, with Tingliang Huang and Yehua Wei (SSRN) (submitted)
Getting Out of Your Own Way: Managing Human Drivers and Autonomous Vehicles on a Ride-Hailing Platform, with Francisco Castro (SSRN) (under revision)
Redistributing Priority Payments in Service Systems, with Elena Katok (SSRN) (under revision)