Research
Research Interests:
Service operations management
Sharing economy platforms
Behavioral operations
Strategic queueing and routing
Dynamic structural estimation
Game theory
Articles in Peer-Reviewed Journals:
Managing Relationships Between Restaurants and Food Delivery Platforms: Conflict, Contracts, and Coordination, with Pnina Feldman and Robert Swinney. (2023) Management Science 69(2):812-823 (preprint).
Strategic Open Routing in Service Networks, with Alessandro Arlotto and Yehua Wei. (2019) Management Science 65(2):735-750 (preprint).
Winner, 2019 MSOM Service Management SIG Best Paper Award
Finalist, 2016 MSOM Student Paper Competition
Papers Under Review/Revision:
Buyout Price Optimization in the Rent-to-Own Business, with Milad Armaghan, Metin Çakanyıldırım, and Divakar Rajamani (submitted)
Optimizing Service Operations with Price- and Density-Dependent Demand: A Copula-Based Approach, with Toghrul Rasulov and Shouqiang Wang (SSRN) (submitted)
Getting Out of Your Own Way: Introducing Autonomous Vehicles on a Ride-Hailing Platform, with Francisco Castro (SSRN) (submitted)
Buy Now or Keep Renting? A Modular Estimation Framework for Renter Decisions in the Rent-to-Own Business, with Milad Armaghan, Metin Çakanyıldırım, Dan Glasky, and Divakar Rajamani (SSRN) (submitted)
Service Networks with Open Routing and Procedurally Rational Customers, with Tingliang Huang and Yehua Wei (SSRN) (under revision)
Redistributing Priority Payments in Service Systems, with Elena Katok (SSRN) (under revision)
Media Mentions:
UTD Researchers Deliver New Recipe for Restaurant, App Contracts, UT Dallas News Center, May 20, 2022