Andrew Frazelle is an Assistant Professor of Operations Management in the Jindal School of Management (JSOM) at the University of Texas at Dallas. Andrew's research focuses on service operations management, the sharing economy, and customer strategic behavior in queueing systems. His work has been published in Management Science, M&SOM, and POM and has been recognized as the winner of the MSOM Service Management SIG Best Paper Award (recognizing the best published work on service management over a three-year period), as well as a finalist in the MSOM Student Paper Competition. He has received Meritorious Service Awards from both Management Science and M&SOM.
Andrew teaches the core Logistics courses in the undergraduate (OPRE 4330) and graduate (OPRE 6370) programs in Supply Chain Management at JSOM. He has also developed and taught an online version of the graduate logistics course, and he previously taught a course on Decision Models in the Master of Engineering Management program at Duke University.
Andrew earned his Ph.D. in Decision Sciences from the Fuqua School of Business at Duke University. Prior to his doctoral studies, he earned a B.S. in Industrial Engineering with highest honor from the H. Milton Stewart School of Industrial and Systems Engineering at the Georgia Institute of Technology, where he was awarded the Alpha Pi Mu Scholar Award and the Henry Ford II Scholar Award.